Shipping policy

Shipping Policy

At ZERO Slim & Healthy, we are committed to delivering your orders quickly and efficiently across Australia. Please review our shipping details before placing an order.

📍 Where We Ship

We currently ship within Australia only.

🚚 Processing & Delivery Times

Orders are processed within 1-2 business days.
Standard shipping times vary based on location:
- Metro areas: 2-5 business days
- Regional & remote areas: 5-10 business days

💰 Shipping Costs

Orders under $100: Flat-rate shipping of $14.95.
Orders over $100: Free shipping Australia-wide.

🚫 No PO Boxes or Parcel Lockers

We do not ship to PO Boxes or Parcel Lockers. A valid physical address is required to ensure smooth delivery. Please double-check your shipping details before placing an order.

📢 Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.
If you do not receive tracking information within a few days of placing your order, please check your spam folder or contact us.

❌ Lost, Delayed, or Damaged Shipments

If your order is delayed or lost, please reach out to us, and we will assist in resolving the issue.
If your package arrives damaged, contact us with photos within 48 hours of delivery, and we will work to find a solution.

📩 Need Help?

For any shipping-related questions, feel free to contact us at info@slimandhealthysecrets.com.au

📦 Thank you for choosing ZERO Slim & Healthy! 🚀