Privacy Policy
Our Commitment to Your Privacy
JEL International Pty Ltd, trading as ZERO Slim & Healthy Noodles ("ZERO", "we", "our" or "us"), is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website.
Collection of Personal Information
We only collect personal information that you voluntarily provide to us.
This may include information you submit when you:
- Contact us through our website
- Subscribe to our newsletter
- Complete an enquiry form
- Request information about our products
- Contact us via email
The personal information we collect may include your name, email address, telephone number and any other information you choose to provide.
How We Use Your Information
We may use your personal information to:
- Respond to your enquiries.
- Provide customer support.
- Send newsletters or product updates if you have chosen to receive them.
- Improve our website, products and customer experience.
- Maintain internal business records.
- Meet our legal and regulatory obligations.
We will never sell or rent your personal information to third parties.
Marketing Communications
If you subscribe to receive marketing communications, we may occasionally send you information about new products, recipes, promotions or other updates that may interest you.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Website Analytics & Cookies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
Cookies may collect anonymous information such as:
- Pages visited
- Time spent on the website
- Device type
- Browser type
- General geographic location
Most web browsers allow you to disable cookies if you prefer.
Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites, including retailers and distributors.
These websites operate independently of ZERO and have their own privacy policies. We are not responsible for the privacy practices or content of those websites.
Access to Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate or incomplete information.
Please contact us using the details below if you wish to make such a request.
Complaints
If you believe we have breached the Australian Privacy Principles or have concerns about how we have handled your personal information, please contact us in writing.
We will investigate your complaint promptly and respond in writing, outlining:
- The outcome of our investigation.
- Any action we propose to take.
- Any steps taken to resolve your complaint.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
JEL International Pty Ltd
Trading as ZERO Slim & Healthy Noodles
PO Box 146
Highbury SA 5089
Australia
Email: info@SlimAndHealthySecrets.com.u
Last Updated: July 2026